Must be authorized to work in the United StatesĪble to use a computer for extended periods of timeĪbility to stand on feet or sit for extended periods of timeĪbility to have extended cannabis exposure, with no adverse physical reactionĪbility to use repetitive use of hands, wrists and forearmsĪbility to see, hear, speak and write English clearly to communicate effectively with customers, employees and visitorsįine visual acuity with the ability to adjust focus to inspect closely, ability to see color May be required to work nights and weekendsĭemonstrated oral and written communication capabilities Solid math skills, language, and reasoning skills.īasic weights and measurement skills, ability to operate a digital scaleĮxperience in marijuana growing, cultivating, and trimming preferred Works in a timely manner and strives to increase productivity Ideal candidates will have previous experience working in a cannabis retail setting or customer service-related industry Must not have been convicted of any felony offenseĪbility to work within a closely supervised environmentĪ minimum of 1+ years of experience is preferred. Must be able to obtain a Illinois issued Cannabis agent card Must stay current and adhere to all policy and regulations of the Illinois Department of Financial and Professional Regulations High school diploma or General Education Diploma (GED) Other duties as assigned by the Manager and/or Store Lead Refers to “Time to lean, time to clean” cleaning list when there is down time on the sales floor Make sales recommendations, cross-sell products and introduce new onesīag, box, or wrap purchase after appropriate items are labeled in accordance with state regulationsĬomplete Opening/Closing duties, initialing the checklist appropriately Participate in inventory cycle counts accurately and in a timely mannerĮnsure a presentable presence on the sales floor, including but not limited to clean and neat workstations and well maintained displaysĬompletes all assigned tasks during overlap hours Verifying proper ID for customers/patientsĪccurately use and maintain the Point of Sale (POS) system including correct cash handling and discount applicationįull responsibility for an accurate cash drawer and accurate cash transactions Promotes a work environment that is positive, customer-service oriented, and compliant with state and local laws and regulations established company policies and procedures.Īccurately record any pertinent notes that will help provide excellent customer service when the customer/patient returnsĪttempt to obtain additional data for marketing purposes following the SOP (i.e. Provides quality customer service and always demonstrates professionalism Stay apprised of any events, promotions and special and promote them with customers Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.Ĭontinuous cannabis education including, but not limited to, knowledge of strains, terpenes, consumption methods, cannabis culture, medical implications, efficacy, effects/high, aroma/tastes/aesthetic, state and municipal regulations for medical and recreational cannabis Must be outgoing, passionate, and very knowledgeable on the products and cannabis. As a critical part of the business operation, the Budtender will have the most interaction with the store’s patrons. You must possess the ability to listen well and communicate effectively with various audiences. We operate with a sense of responsibility to our customers and patients, building stronger and more socially responsible communities everywhere we go.īudtenders are responsible for customer experience which includes helping customers, processing the transaction, cash handling, and stellar customer service. We grow and sell the highest-quality cannabis products available anywhere, inspiring wellness and wonder in our customers, wherever they are on their cannabis journey. We’re a new kind of cannabis company, aiming higher in everything we do.
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